Legal Advice

– Identity of the Responsible: María Teresa Gutiérrez Fernández

– Commercial name: Casa Germana

– NIF / CIF: 42429113L

– Tourism code: AT.AS.174

– Address: Calle Armórica 9-17 4ºC 27002 (Lugo)

– Email:

In this space, the USER can find all the information related to the legal terms and conditions that define the relationships between the users and us as responsible for this web. As a user, it is important that you know these terms before continuing your navigation.

María Teresa Gutiérrez Fernández, responsible for this website, assumes the commitment to process the information of our users and customers with full guarantees and comply with national and European requirements that regulate the collection and use of personal data of our users.

This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 of data protection) and the LSSI-CE Law 34/2002, of July 11, of services of the information society and of electronic commerce

These General Conditions regulate the use (including the mere access) of the web pages, members of the Casa Germana website, including the contents and services made available in them. Any person accessing the website, (“User”) agrees to submit to the General Conditions in force at each moment of the portal

Read Privacy Policy

The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with Casa Germana. In this way, the user agrees to use the website, its services and contents without contravening current legislation, good faith and public order.

The use of the website is forbidden, for illicit or harmful purposes, or that, in any way, may cause damage or prevent the normal functioning of the website. Regarding the contents of this website, it is prohibited:

Its reproduction, distribution or modification, in whole or in part, unless authorized by its legitimate owners;
Any violation of the rights of the provider or the legitimate owners;
Its use for commercial or advertising purposes.
In the use of the website,, the User undertakes not to carry out any conduct that could damage the image, interests and rights of Casa Germana or third parties or that could damage, disable or overload the portal ( indicate domain) or that would prevent, in any way, the normal use of the web.

However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, Casa Germana can not guarantee the absence of viruses or other elements that may cause alterations in computer systems ( software and hardware) of the User or in their electronic documents and files contained therein.

The personal data communicated by the user to Casa Germana can be stored in automated databases or not, whose ownership corresponds exclusively to Casa Germana, assuming this all technical, organizational and security measures that guarantee confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current regulations on data protection.

The communication between the users and Casa Germana uses a secure channel, and the transmitted data are encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of the users is guaranteed.

María Teresa Gutiérrez Fernández (Casa Germana) reports that there are complaint forms available to users and clients.

The User may make claims by requesting their claim form or by sending an email to indicating their name and surnames, the service and / or product purchased and stating the reasons for their claim.

The user / buyer may notify us of the claim, either by email to: or by postal mail to: Casa Germana, Calle Armorrica Street 9-17 4ºC 27002 (Lugo) if desired, the following claim form:

Attn: Casa Germana
Calle Armórica 9-17 4ºC 27002 (Lugo)

The service / product:
Acquired the day:
User name:
User address:
Signature of the user (only if presented on paper):
Reason for claim:

In case it may be of your interest, to submit your claims you can also use the dispute resolution platform provided by the Commission